Kantar now uses Coupa to manage all purchase orders and process supplier invoices for Kantar businesses in the United States of America, Canada, United Kingdom and Ireland.
Amending your details
Kantar will store and manage your supplier record via Coupa.
If any of your supplier details change, for example, your payment details or contact details, it’s very important that you update your details on Coupa. Please do not send an email to a contact within Kantar.
Failure to update your details via Coupa, may result in delayed payments or hinder our ability to contact you.
If you need to update your supplier record, you should request a new supplier information form (SIM) by contacting:
A ticket will be raised, and you will receive an automated email and notification from Coupa informing you that you have received the SIM form. The form contains various sections and is used to keep your full supplier record up to date.
It’s important that you complete all sections, not just the details that have changed. Help on completing the form is available here:
Kantar resources and support
We have created a number of easy-to-follow tutorials and videos to help you navigate the Coupa Supplier Portal:
Coupa Supplier Portal (CSP)
- The basics: Navigating the CSP & creating reports and notifications (PDF/ Video)
- Interacting with, and getting paid by, Kantar: View & Acknowledge PO, Invoicing & Credit note (PDF / Video)
- Invoicing against a legacy PO: Blank Invoice Creation
- Issues with invoicing; Disputed Invoice Processing (PDF)
- Selling your services to Kantar: Hosting your catalogue (PDF / Video)
Official Coupa resources
Watch this short video for an introduction to Coupa and find out more about it’s features and benefits. Please note, some features and benefits mentioned in the Coupa User guide are disabled in Kantar Coupa supplier Portal.
CSP Videos - Coupa Success Portal
There’s also a handy User Guide: Coupa Success Portal that you can refer to any time. The Coupa Help Pages have useful links to specific process such as ‘Setting up e-Invoicing’ and ‘creating invoices’.
Please see our Corporate Governance page for details of Kantar’s policies on Modern Day Slavery, Sustainability, Suppliers Code of Conduct etc.