Kantar’s Entertainment on Demand service tracks the full digital subscription customer journey across music and video. Our longitudinal panels provide data from monthly in the US (20,000 people) and in Great Britain (12,000), and quarterly surveys in France (8,000), Spain (8,000), Germany (12,000) and Australia (10,000). With this, plus 2,500 boost sample of new subscribers per quarter for each country, we deliver the latest insights on digital subscriptions from purchase triggers, through consideration, evaluation, intention to purchase, post-purchase usage, satisfaction/ dissatisfaction, advocacy, loyalty and switching.

This offering helps the entertainment industry (service providers, cable and satellite companies, platform providers, production studios) and City analysts and investors understand the full entertainment subscription service consumer journey.


Latest news
Streaming Video on Demand’s growth trajectory continues globally
Apple TV+ attracts new subscribers; Disney+ explores FAST; Prime Video faces ad uncertainty.
UK EoD Q2 2024 IMAGE
19.9m British households have at least one paid video streaming service while AppleTV+ holds onto its top spot in terms of share of new SVoD subscriptions in Q1.
Woman watching a movie in her tablet
Dramas accounted for 8 of 10 top titles watched in the past 3 months among SVoD subscribers, despite fewer streamers claiming to enjoy them.

Get in touch with any questions, or to book a free consultation.