Connected and savvier customers, disruptive players and blurring boundaries between traditional views of these markets have accelerated the transformation of the entire industry. At the same time, delivering the right experience is as important as always. Kantar’s understanding of people’s needs helps businesses to succeed, from influencing the purchase to delivering the right experience for every type of customer.
Engaging employees to drive a hotel chain's growthRead case study
Increased airline bookings with a better customer experienceRead case study
Optimising creative mid-campaign to grow a hospitality brandRead case study
Showing a hotel how digital touchpoints influence consumersRead case study
Finding new markets for a national beer brandRead case study
Engaging the next generation of cruisersRead case study