Customer Experience (CX) for Life Sciences
Identify metrics to differentiate life sciences brands throughout customer experiences. A Brand Plus™ Analytics Solution

Overview

The analytical framework at the core of our Customer Experience (CX) offer is TRI*M, an industry-leading approach that lets you better understand performance, create stronger customer loyalty, and drive growth.

Key features

Improved commercial effectiveness

Our innovative data collection approaches enable you to better align commercial activities with customer experience.

Improved salesforce efficiency

Our validated, benchmarked framework helps you every step of this journey.

The most complete view of people worldwide

Benefit from the collective expertise of Kantar, home to some of the world’s leading research, data and insights.

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