In a fast-changing retail environment, staying close to shoppers and channels is crucial. With the rise of digital commerce and new go-to-market models, we help brands and retailers manage and evolve their offer.

Winning omnichannel

People shop everywhere, and they move seamlessly between channels. Seizing new growth opportunities requires a total retail understanding including ecommerce, discounters and out-of-home.

Identifying your next shopper

Consistent growth is only possible when you attract more shoppers. We help to find them through segmenting buyers by their purchase or usage behaviour.

Increasing shopper conversion

For maximum brand and category growth, you need to optimise product assortment, manage promotions carefully, and maximise the return on your in-store merchandising investment.

How we can help
With the launch of Omnichannel 2021, we have three offers to help you understand and plan for the year ahead:
1. Full global landscaping
2. Monthly performance tracking
3. FMCG and Retail Structure Forecast tool 
Book a free consultation
The pandemic accelerated channel reconfiguration  

Learn more

omnichannel retail webinar

Sign up for the webinar

By the end of September 2021, FMCG growth had already slowed down to just +0.8%. Hear about the latest trends in our upcoming webinar.

25 January: 1000 GMT | 1600 GMT


Read the 2021 report

FMCG growth rate quadrupled to 10% globally, while ecommerce grew 45%. Discover the world’s 2020 pandemic FMCG shopping habits.

Access the report

Winning in Omnichannel report cover

Read the 2020 report

Discover how COVID-19 has transformed the FMCG and retail landscape across the world.

Access the report

How we do it

Access deep insights from consumer panels. We track 750,000 shoppers who provide us with invaluable information on their household’s shopping decisions.

  • We cover all FMCG, health and beauty, pharmacy and fashion categories in 52 countries.
  • We track every purchase, in every store, at any time, and on a continuous basis through the biggest consumer panels globally.
  • All channels and retailers covered - from modern to traditional and emerging, including ecommerce and out-of-home.
  • Highest data quality standard with cutting-edge delivery tools for accurate and granular insights.

Book a free consultation* with our experts to help you define your growth strategy.

Capture the most detailed picture of what your consumers really do: what they buy, where, when, and how often they buy, which brands they buy, at what price, and why.

*15-minute free expert consultation with one of our retail & shopper experts to discuss your requirements.