Kantar’s Entertainment on Demand service tracks the full digital subscription customer journey across music and video. Our longitudinal panels provide data from monthly in the US (20,000 people) and in Great Britain (12,000), and quarterly surveys in France (8,000), Spain (8,000), Germany (12,000) and Australia (10,000). With this, plus 2,500 boost sample of new subscribers per quarter for each country, we deliver the latest insights on digital subscriptions from purchase triggers, through consideration, evaluation, intention to purchase, post-purchase usage, satisfaction/ dissatisfaction, advocacy, loyalty and switching.

This offering helps the entertainment industry (service providers, cable and satellite companies, platform providers, production studios) and City analysts and investors understand the full entertainment subscription service consumer journey.


Latest news
UK EoD q3
Paramount+ enjoyed a successful launch across GB and is already the #5 largest Subscription Video on Demand service in the country.
38% of Netflix cancellations in Q3 due to cost, suggesting potential positive reception to ad-tier launch.
De EoD Option 1
The Rings of Power drew almost 1 in 10 new Prime Video subscribers while House of Dragon has led to 58% of new WOW subscribers.

Get in touch with any questions, or to book a free consultation.