Real-time Customer Feedback Programmes
Capture feedback across touchpoints to engage customers and create memorable and profitable experiences.
Explore the entire customer journey to identify potential gaps and opportunities in your delivery.
Monitor the moments that matter to your customers and respond quickly to opportunities and risks.
Excel in the moments that matter most to your customers and create memories that lead to profitable relationships.
CX+ is the only sector-specific customer experience index backed by rigorous research. It shows you how to close the gap between brand promise and customer experience with insights from over 1,300 brands across 17 countries, and over 140,000 people’s experiences.Find out more