Retail Sound Bites: The new reality for shoppers

Shoppers are stressed, purchasing behaviour is in flux, and new patterns are emerging due to COVID-19. What does this mean for you? Listen to this podcast to find out.
21 April 2020
Retail Sound Bites microphone
Leigh O'Donnell
Leigh
O’Donnell

Vice President, Consulting Division

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Never in modern times has shopper behaviour shifted this quickly or dramatically. Shopper attitudes strongly affect shopper behaviour and 49% of shoppers say their overall stress and anxiety is high or very high. Listen to Leigh O’Donnell highlight key findings from the COVID-19 Shopper Snapshot and present a path forward.
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Fact-based, forward-looking analysis on key retailers, channels, markets through retail and shopper insights.  
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