CX as a Value Driver

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Agenda: 

08:30 - 09:00 Breakfast & mingle
09:00 -10:00 CX Trends 2026: From Strategic Design to Solution Enablement
10:00 - 10:45 Experience disruption: How brands grow from customer experience
10.45 - 11:15 Kantar’s CX measurement framework
11:15 - 11:40 Discussion & wrap up
11:40 - 12.30 Lunch salad and a chance to talk to experts from Kantar & Qualtrics

Event Details

Event: CX as a Value Driver for Swedish Brands
Date: 20 May 2026
Time: 8:30–12:30 CEST
Location: Kantar Sweden, Vasagatan 11, Stockholm