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Agenda:
08:30 - 09:15 Breakfast
09:15 -10:00 Experience disruption: How brands grow from customer experience
10:00 - 10:30 Kantar’s CX measurement framework
10:30 - 11:15 The tangible value of Customer Experience
11:15 - 11:40 Panel discussion & wrap up
11:40 – 12:30 Lunch
Event Details
Event: CX as a Value Driver
Date: 12 March 2026
Time: 8:30–12:30 EET
Location: Sofia, Unioninkatu 27, Helsinki