Kantar’s Entertainment on Demand service tracks the full digital subscription customer journey across music and video. Our longitudinal panels provide data from monthly in the US (20,000 people) and in Great Britain (12,000), and quarterly surveys in Germany (12,000) and Australia (10,000). With this, plus 2,500 boost sample of new subscribers per quarter for each country, we deliver the latest insights on digital subscriptions from purchase triggers, through consideration, evaluation, intention to purchase, post-purchase usage, satisfaction/ dissatisfaction, advocacy, loyalty and switching.

This offering helps the entertainment industry (service providers, cable and satellite companies, platform providers, production studios) and City analysts and investors understand the full entertainment subscription service consumer journey.


Latest news
British households are proactively looking for ways to save, and the SVoD market is feeling the effect.
Peacock, HBOMax, and Paramount+ saw growth in the first quarter, while Netflix struggled.
Vikings took over #1 most enjoyed title in the first quarter of the year, dethroning the South Korean drama, Squid Game.

Get in touch with any questions, or to book a free consultation.